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  • Service Update: Issue Affecting LeadMail Discussion Fixed
    Reiman Santos
    in OnePropertee News and Announcements
    Posted Apr 22, 09:52 AM

    Dear OnePropertee Community,

    We are pleased to announce that the issue affecting the display of discussion threads in LeadMail has been successfully resolved. Below are the details regarding this incident:

    • Issue Identified: April 22, 2024 at 4:48 AM

    • Issue Fixed: April 22, 2024 at 5:35 PM

    • Affected Services: Discussion thread display in LeadMail, impacting all users

    • Actions Taken: Our team implemented a fix to restore functionality and conducted extensive testing to ensure the stability of the service.

    • Current Status: All systems operate normally, and users can view and participate in discussion threads in LeadMail without any issues.


    Please note that there may be some discussions missing from LeadMail due to this issue. However, these discussions are not lost permanently and can still be accessed directly through your associated email. We recommend checking your email to ensure you have all the important discussions.

    We appreciate your patience and understanding during this time and apologize for any inconvenience caused. As always, we are committed to providing a reliable and effective service. Should you encounter any further issues, please do not hesitate to contact our support team at our Support Channel.


    Sincerely,
    OnePropertee Team

    (The listing on the screenshot is a test ad for testing purposes only.)

    5 Likes
    2 Replies
    • Hi…

      I used to be able to view my LeadMail, what happened? Thanks

    • Noel cortez:
      Hi…
      I used to be able to view my LeadMail, what happened? Thanks

      --

      Hi Sir Noel cortez, we're sorry to hear that you're experiencing some issues. Could you please send us a direct message through our support channel here: https://onepropertee.com/dashboard/help/support? It would be really helpful if you could describe your view or experience in detail so we can provide you with the most accurate assistance. Looking forward to hearing from you and getting this sorted out!

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