I do not receive any SMS from OnePropertee

Last Updated Oct 23, 2023

SMS from OnePropertee typically arrives within a minute or two. If you did not receive our SMS after five minutes, follow the instructions below to find our SMS.

For delayed SMS:

Our SMS can be delayed due to the activity in your Telco. If our SMS is delayed and you have already closed the form for the SMS Code, you can still use the link in the SMS. Visiting the link from the SMS is similar to submitting the SMS Code through the form.

For all users:

  • Check the spam & blocked section of your messaging app and mark our SMS as not spam

    • In Android: tap your account icon in the upper-right corner of your messaging app and tap the Spam & blocked menu item. Look for OnePropertee’s SMS and mark it as Not spam.

    • In iOS: open your Settings app, then tap Messages. Tap Blocked Contacts under the SMS section and remove OnePropertee’s sender by swiping left and then tapping Unblock.

  • SMS from OnePropertee are sent through the following sender:

    • OneProprtee

    • OneProp

For logged-in users:

If you do not receive any SMS from OnePropertee, you must check the following:

  • Your mobile number must be a local number from the Philippines and verified. You will see a Verify your mobile number button on your dashboard if your mobile number is not verified.

  • Ensure that you are subscribed to OnePropertee SMS through your SMS Settings.

  • Confirm that the mobile number in your profile is correct.