For all users:

• Check the spam or junk folder of your email client and mark our emails as not spam

  1. In your email client, go to your spam or junk folder.

  2. Search your spam folder for “onepropertee”.

  3. Mark all emails coming from “onepropertee” as not spam.

• Add our email sender to your email client allow-list or as your contact:

  • Main: onepropertee@onepropertee.com

  • LeadMail: leadmail@leadmail.onepropertee.com

  • Home Loans: homeloan@homeloan.onepropertee.com

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For logged-in users:

If you do not receive any emails from OnePropertee, you must check the following:

• Your email address must be verified (no unverified badge).

• Confirm that the email address in your profile is correct

• Ensure that you are subscribed to OnePropertee emails through your Email Settings