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  • STUDY 101: Effective Communication with Our Clients
    Mr. CJ Manalo
    in General Discussion
    Posted Oct 23, 2020

    Effectively communicate with our clients using these 9 C’s of Communication!

    • Captivating – We must always have the respective tone, style , the right and proper gestures and presentable appearance with our clients.

    • Clarity – We must avoid dual-meaning words and must explain them the jargons of real estate industry. Let’s be clear with what we tell them.

    • Concreteness – We, as may agent may provide them some examples on what they can benefit from the property.

    • Courtesy –  We should always be polite towards our dear clients.

    • Correctness – We must provide them with the right and correct information and details of the property they are eyeing for. Never use misleading information just to capture their attention.

    • Consideration – We are currently in a pandemic and that we must be sensitive towards what we tell our clients. It’s not just right to tell them we just closed a deal despite this situation. We must know how to be considerate.

    • Creativity – We must be creative in our ads to gain attention from our audiences and potential clients.

    • Conciseness – We may provide brief details of the product but full of important information they need in order for them to formulate their decision.

    • Cultural Sensitivity –We live in a diverse community from different cultures and that we must be sensitive enough. We may also research some of the do’s and don’t’s especially when we meet them personally

    Sharing this new learning to my fellow rookies and other agents! Happy Selling!

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