Even if a referral appears on your Home Loan Referrals page, you may not be eligible for rewards if you are not the latest Sponsor. This situation can arise if the lead used another seller's referral link after yours, transferring the role to that seller. To maintain your status as a Sponsor and be eligible for rewards, it's important to actively engage with your leads and remind them to use your referral link for their home loan application.

This can happen for various reasons, one common example being the applicant's experience with a new Sponsor. If an applicant finds that they are receiving more effective assistance or better guidance from a different Sponsor, they might choose to make this new Sponsor their primary point of contact. It's important to understand that this decision is often based on the applicant's assessment of the support and services they are receiving. As a result, an applicant may rightfully decide to switch their Sponsor to ensure they are getting the best possible assistance during their home loan application process to reward them for their efforts.