OnePropertee Privacy Policy

Last Updated Aug 7, 2023

Innovation Love, Inc. ("Us", "We", "Our", “OnePropertee” or the “Company”) operates the https://onepropertee.com website (hereinafter referred to as the "Service"). We respect and value Your privacy and We employ reasonable measures to protect Your personal information in accordance with the Data Privacy Act of 2012 (‘DPA’), its Implementing Rules and Regulations, and related issuances from the National Privacy Commission (“Commission”).

This page informs You of Our policies regarding the collection, use, and disclosure of personal data when You use Our Service and the choices You have associated with that data.

We use Your data to provide and improve the Service. By ticking the checkbox prior to the creation of Your account or submission of Your details, You agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in Our Terms and Conditions, accessible through this link.

I. Platform and Service Description

The Platform is a lead-matching platform intended to match sellers of real property (“Seller-Users”) with interested buyers (“Buyer-User”) and other service providers (“Partner Providers”) (the “Service”).

As a Buyer-User, You are matched with properties that You may be interested in. Your data will then be posted on a “Leads Matching” where interested Seller-Users whose property details match Your interests may acquire and/or access Your information and connect with You directly. The Platform will also process your information to assess your eligibility to avail of the Home Loans Assistance service.

As a Seller-User, Your information may be posted on the Service to allow interested Buyer-Users to connect with You to inquire on the property You have offered for sale.

II. Information Collected and Processed

When You use Our Platform, avail of Our Products and Services, and access and/or submit information as specified on the Platform, We collect and store several different types of information for various purposes to provide and improve Our Platform, Products, and Service to you.

Types of Data Collected

Personal Data

While accessing and/or using Our Platform, Products, and/or Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify you:

Name
Date of birth
Civil Status
Name of spouse, if any
Email Address
Phone number
Mobile number
Location
Affiliations/Organizations
Employment/Occupation
Nature of employment/business
Specific nature of employment/business
Name of primary employer/business
Position/job title
Employment Status
Tenure with primary employer/business
Monthly income/salary
Other sources of income
Existing loans and information pertaining to such loans such as loan term, monthly payment, remaining term
Deposit and credit bank account accounts
Information pertaining to properties used as collateral such as price, type, availability, address, size, number of storeys
Photos
License numbers
Proof of identity including valid government identification cards
Proof of income including, but not limited to, payslips, certificate of employment with salary, income tax returns, bank statements
Proof of billing
Proof of employment / job order
Cookies and Usage Data
Facebook Login Credentials, Profile Information, Profile Picture
Google Login Credentials, Profile Information, Profile Picture

Usage Data

We may also collect information on how the Platform, Products, and Service are accessed and/or used ("Usage Data"). This Usage Data may include information such as Your computer's Internet Protocol (IP) address, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on Our Platform and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to Your browser from a website and stored on Your device. Tracking technologies also used such as beacons, tags, and scripts to collect and track information and to improve and analyze Our Platform, Products, and Service.

You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some portions of Our Platform, Products, and Service.

Examples of Cookies We use:

Session Cookies. We use Session Cookies to operate Our Service.
Preference Cookies. We use Preference Cookies to remember Your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

III. Methods of Collection and Processing

We collect Your data from the information that You may have directly submitted to us, or information from third party databases such as social media platforms or applications, payment providers, and customer service providers.

Where You have provided Us with the personal data of individuals other than yourself, You warrant that You have obtained their consent for the disclosure, in accordance with the DPA.

Your personal data is processed by way of computer media or on paper, in compliance with the rules in relation to personal data protection, therein including those relating to data security.

IV. Use of Data

OnePropertee uses the collected data for various purposes:

To provide and maintain the Platform, Products, and Services
To notify You about changes to Our Platform, Products, and Service
To match Buyer-Users with Seller-Users who are offering properties Buyer-Users may be interested in
To allow You to participate in interactive features of Our Service when You choose to do so
To bill and process payments of Users for certain products and services
To notify you of new products and services, discounts, offers, and other promotions regarding Our Products and/or Services, or our Partner Providers’ products and services, through various means of communications including, but not limited to, emails, SMS, and cold calls
To provide customer care and support
To provide analysis or valuable information so that We can improve the Service
To monitor the usage of the Service
To detect, prevent, and address technical issues
To establish, exercise, or defend legal claims
To fulfill any other purposes directly related to the above-stated purposes

We will not process Your personal information in ways incompatible with the above-stated purposes.

V. Personal Information Controller

OnePropertee is the Personal Information Controller under the DPA, which means that it determines what purposes personal information it holds will be used for. It may also be that Your personal data is disclosed to third parties pursuant to a data sharing agreement. In which case, such third parties are also the personal information controllers of Your personal information.

VI. Transfers and Disclosures

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

If You are located outside the Philippines and choose to provide information to us, please note that We transfer the data, including Personal Data, to the Philippines and process it there.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

OnePropertee will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Purposes of Disclosure

Your personal information may be disclosed to the Company’s partners and third parties for the following purposes:

To provide and maintain the Platform
To provide the Products and render the Service and other services provided or which may in future be provided by OnePropertee and/or the Partner Providers
To analyze how the Service and products are used
To match Buyer-Users with Seller-Users who are offering properties You may be interested in
To generate leads
To monitor the usage of the Platform;
To provide customer care and support;
To detect, prevent and address technical issues;
To provide analysis or valuable information so that we can improve the Platform;
To store and save customer data to improve our Products and Services;
To monitor, detect and prevent fraud or abuse of the Products and Services;
To establish, exercise, or defend legal claims;
To comply with a legal obligation
To protect and defend the rights or property of OnePropertee
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Platform, the Service, and the Products, or the general public
To protect against legal liability
To fulfill any other purposes directly to the above-stated purposes

The Company may also transfer Your personal information to third parties as required by law or legal instrument, to protect the Company’s rights or assets, to facilitate acquisition or disposition of the Company’s businesses, and in emergencies where the health or safety of a person is endangered.

The following are the third parties to whom Your personal data may be disclosed:

Other Users of the Service
Government Agencies
Third party service providers and partners, including, but not limited to Partner Providers which may include banks and other financial institutions, and their officers, employees, personnel, and other authorized representatives
Stockholders and business partners
Potential investors or target companies in the context of a mergers and acquisitions deal
Affiliates and subsidiaries

VII. Data Retention

Your personal data will be retained or stored for as long as the purposes for which they are being processed have not been satisfied. The Company will retain and use Your personal information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements.

VIII. Data Protection Measures

The Company has put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to correctly use the Information We collect online. These safeguards vary based on the sensitivity of the Information that We collect and store.

The security of Your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

IX. Access

We encourage You to keep your personal information current and updated. Subject access requests may be made by emailing the Data Protection Officer at privacy@onepropertee.com. The Company may take reasonable steps to confirm the requestor's identity as a data subject before granting access to the personal information and allowing updates thereto.

X. Links To Other Sites

Our Platform may contain links to other sites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or platforms.

XI. Children's Privacy

Our Platform, Products, and Services do not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your Child has provided Us with Personal Data, please contact us. If We become aware that We have collected Personal Data from Children without verification of parental consent, We take steps to remove that information from Our servers.

XII. Data Subject Rights

You have the following rights under the DPA, which You may exercise at Your discretion:

The right to access personal information

Under the DPA, it is possible for individuals to request access to any of their personal data held by the Company, subject to certain restrictions. A request for disclosure of such information is called a subject access request. Any such requests should be addressed to the Data Protection Officer.
The right to make corrections to personal information

The DPA requires the Company to take reasonable steps to ensure that any personal data it processes is accurate and up-to-date. It is Your responsibility to inform Us of any changes to the personal information that You have supplied to Us during the course of Your engagement.
The right to object to the processing of personal information

You have the right to object to the processing of Your personal information, including processing for direct marketing, automated processing, and/or profiling. You shall also be notified and be given an opportunity to withhold consent to the processing in case of changes or any amendment to the information supplied or declared to You in this Data Privacy Notice. Please note that some of the personal data You have provided to Us is necessary for Us to comply with statutory and regulatory requirements, as well as the Company’s administrative policies and is thus mandatorily required to be collected and processed. Withholding of Your consent to the processing of certain personal data may prevent You from availing of certain benefits.
The right to erasure or blocking of personal information

You have the right to suspend, withdraw, or order the blocking, removal, or destruction of Your personal information from Our filing system.
The right to be informed of the existence of processing of personal information

You have the right to be informed whether personal information pertaining to You shall be, is being, or have been processed, including the existence of automated decision-making and profiling.
The right to damages

Upon presentation of a valid decision, the Company recognizes Your right to be indemnified for actual and verifiable damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal information, taking into account any violation of Your rights and freedoms as a data subject.
The right to lodge a complaint before the Commission.

You are also granted the right to lodge a complaint before the Commission.

XIII. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Platform, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

XIV. Concerns and Questions

In case of complaints, concerns, or questions regarding this Privacy Policy and/or the processing of Your personal information, or if You wish to exercise Your data subject rights, You may address them to:

DATA PROTECTION OFFICER

INNOVATION LOVE, INC.

Unit 7, 17th Floor 1BP Tower,

Jade Drive, Ortigas Center, Pasig City 1605

Metro Manila, Philippines

(02) 7751-6673

privacy@onepropertee.com

XV. Validity of Consent

This consent and authorization remain valid and subsisting for a limited period consistent with the purposes above or until otherwise revoked or canceled in writing. You may inform the Company of the specific personal information You do not want to be processed beyond the requested purpose. The Company will respect Your request insofar as it is feasible to fulfill the purpose for which the personal information was collected.